FAQ's

Can I make changes to an order after it has been submitted? e.g., address updates, product changes.

In order to provide the best customer service to all and ensure orders are shipped as quickly as possible while maintaining low prices, we utilize automated systems that do not accept changes to an order once it has been placed.

*We are not liable for situations where inaccurate shipping address is supplied by the customer or wrong items were ordered.

What payment types are accepted?

We accept Visa, MasterCard, American Express, Discover, Diner's Club International, and JCB credit cards, plus Shop Pay.

*Refunds can only be performed via original method of payment.

When can I expect my order to be delivered?

Your order will be processed as soon as we can, usually within 1-2 business days of placing your order. Once it ships, it generally takes 7-10 business days for your order to be delivered to U.S.A. based addresses.

International orders can take up to 45 business days to deliver due to customs and transitions between countries.

***Unfortunately at this time we have paused our international shipping program.  Any existing order will be delivered.  We will not be accepting any new orders.  We apologize for any inconvenience this may cause.

Do you provide tracking information?

No, we do not provide tracking numbers for our shipments.

Is there a fee for shipping?

There is no shipping charge for any items shipping within the U.S.

Do you ship outside of the U.S.?

***Unfortunately at this time we have paused our international shipping program.  Any existing order will be delivered.  We will not be accepting any new orders.  We apologize for any inconvenience this may cause.

*Any applicable import or sales tax is the responsibility of the customer.

*International orders can take up to 45 business days to deliver due to customs and transitions between countries.

Do you accept returns?

Unfortunately due to the nature of the product we sell we are unable to accept returns. 

What if my order is damaged during shipping?

Please contact us within 3 business days of receipt and our team will work with you to reach an amicable solution.

What if I receive the wrong item?

Please contact us within 3 business days of receipt and our team will work with you to provide a replacement or refund the items that were missing from the order. 

What if I would like to purchase a copy for collector grading purposes?

We appreciate your interest.  Unfortunately, at this time we can not guarantee quality grading standards.  All items we sell are mass production runs meant for general consumer consumption; all sales are final.